✈️PurposeReturn to CanadaWith expired or lost PR card
⏱️ProcessingVaries by officeUrgent cases accepted
🌍Applied AtCanadian Visa OfficeNearest to your location
📋ValiditySingle JourneyOne-time return permit
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Stranded Outside Canada? We Help You Get Back.
A PRTD is issued to permanent residents outside Canada who cannot return because their PR card has expired, been lost, or stolen. It allows a single journey to Canada and is processed at the nearest Canadian visa office. If you meet the residency obligation, the PRTD is typically straightforward. If you don't, you need to demonstrate humanitarian grounds for return — we build that case.
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Eligibility & Key Information
Requirements and what you need to know
Eligibility Requirements
You are a Canadian permanent resident currently outside Canada
Your PR card is expired, lost, or stolen
You cannot board a commercial flight to Canada without a PRTD
You intend to return to Canada and re-establish residence
You have your PR documentation or can demonstrate PR status
You have met or can demonstrate H&C grounds for residency obligation
When a PRTD Is Needed
PR card expired while outside Canada
PR card lost or stolen while abroad
Emergency trip extended beyond card expiry
PR card never renewed before travel
Airline pre-boarding document check requirement
CBSA commercial transport boarding requirement
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What You're Getting
End-to-end support from assessment to resolution
Residency Obligation Assessment
We calculate whether you meet the 730-day residency obligation — critical for determining PRTD approval likelihood.
PRTD Application Preparation
We prepare the complete application — all required forms, supporting documents, and a cover letter for your situation.
Compelling Justification
If you don't fully meet the residency obligation, we prepare H&C submissions explaining why you should be allowed to return.
Visa Office Strategy
We identify the most appropriate visa office and advise on submission process and office-specific requirements.
Urgent Processing Guidance
For urgent situations — medical, family emergency, work — we prepare documentation requesting expedited processing.
Post-Arrival PR Card Renewal
Once you return, we immediately initiate your PR card renewal to restore your travel document.
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How We Work With You
A clear step-by-step process
01
Residency Assessment
We calculate your 730 days and assess whether you meet the obligation or what H&C grounds support return.
02
Visa Office Identification
We identify the correct Canadian visa office for your location and confirm submission requirements.
03
Application Preparation
We prepare the complete PRTD application — forms, photos, supporting documents, and cover letter.
04
H&C Submissions (if needed)
If residency obligation is not met, we prepare humanitarian submissions explaining your circumstances.
05
Application Submission
We advise on the submission process — in-person appointment or mail, depending on the visa office.
06
Post-Return PR Renewal
Upon return to Canada, we immediately initiate your PR card renewal.
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Transparent Pricing
No hidden fees
Professional Service Fee
USD700base fee / applicant
PRTD Application — Complete Handling
H&C submissions (if below 730 days)Included if needed
Urgent processing request preparationIncluded
PR Card renewal (post-return)Separate — bundle discount
PRTD government fees vary by visa office location. Processing times depend on the office and urgency. Contact us immediately if you are stranded outside Canada.
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Frequently Asked Questions
Common questions about this service
Varies by visa office — from a few days to several weeks. For urgent situations, we prepare documentation requesting expedited processing.
The visa officer has discretion to issue a PRTD even below the obligation — particularly if H&C factors are strong. We build this case.
Some visa offices accept mail or online applications. Others require in-person appointments. We identify the correct process for your location.
A refusal can trigger a residency obligation determination. If refused, contact us immediately to assess your options.
Immediately apply for PR card renewal. The PRTD is a single-journey document.